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My Experience With This Managed WordPress Host

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My Experience With This Managed WordPress Host

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WPX claims to be the fastest WordPress hosting provider, but does it really live up to the hype? In this WPX review, we’re diving deep into what WPX offers its users to see if it really is worth the money.

We’ll be looking at performance, security, customer service, and how easy it is to use to see how this web hosting company measures up against the competition.

WPX Review

  • Ease of Use

  • Stability

  • Customer Service

  • Price

Summary

WPX is easily the fastest hosting company around the world offering some of the industry’s best customer service (which is saying something!). With 37 XDN endpoints around the globe, your site visitors will experience lightning-fast page loading speeds no matter where they are in the world. It’s not the cheapest WordPress hosting service by any means, but you get what you pay for, and you definitely won’t be disappointed. Give WPX a try today! 

Pros

  • Lightning-fast page speeds
  • Expect a response in under 30 seconds from their support
  • Automatic daily backups
  • 99.95% uptime guaranteed
  • Free malware removal
  • Free email service
  • Fully managed service
  • Unlimited free site migrations

Cons

  • No free domain with hosting plans
  • The email service is quite basic

WPX Review: A Quick Overview

WPX is a premium WordPress hosting provider famed for being super-fast and offering excellent customer support. Its powerful features make it a great choice for image and plugin-heavy WordPress websites. So if your site is starting to feel a bit sluggish, WPX could be the host for you. It’s super easy to switch over to WPX from another host too, as the support team will handle everything for you.

Founded back in 2013 by Terry Kyle and Georgi Petrov, WPX remains an independent company. This allows them to truly put their customers first without jumping through hoops for investors.

WPX also founded the nonprofit foundation ‘Every Dog Matters,’ which helps improve the lives of homeless and disabled dogs. So if you’re a dog lover (who isn’t!) – by choosing WPX, you will also actively be improving the lives of doggos.

The Main Features

So, let’s take a look at some of the stand-out features included with all WPX plans:

  • 1-click WordPress install
  • Unlimited site migrations
  • Daily malware scans
  • Daily backups and data protection
  • Free SSL certificates
  • Superfast SSD storage
  • WHOIS privacy on all domains
  • 99.95% uptime guaranteed
  • Superfast support in under 30 seconds
  • WordPress Staging area
  • Great security with DDoS protection
  • Custom CDN with WPX XDN

Overall, you get everything you would expect from a premium WordPress host and more. Now, let’s take a closer look at the inner workings of WPX’s hosting services.

Security

WPX takes security very seriously and keeps your WordPress website safe with a custom XDN (content delivery network) with 37 endpoints around the world that seamlessly switch between various DDoS mitigation services depending on the requirements.

Registering a domain with WPX will get WHOIS privacy protection as a standard to keep your personal information private. Malware removal is also included as standard, and any issues you have are guaranteed to be fixed for you by WPX’s award-winning support team.

All plans include free SSL certificates from Let’s Encrypt, which renew automatically, ensuring you’re always protected.

Automatic daily backups are included, too, with backups saved for 28 days from the last backup. You also have the option to create a personal backup, which will be saved for 24 hours if you’d like.

WPX Hosting Review: Performance

Performance is where WPX hosting really shines. In fact, it made the top of our list for the fastest web hosting services.

Over 83% of sites that switch over to WPX from another hosting provider see an instant improvement in site speeds, and an impressive 99% of users see an improvement in latency and page loading speeds after WPX optimization!

This is largely thanks to WPX’s custom XDN, again, it has 37 endpoints worldwide. Because of this, no matter where in the world your site visitors are, they will still experience lightning-fast page loading speeds.

WPX hosting offers free speed optimizations to all users. So, if it’s speed you’re looking for, you will be in safe hands with WPX!

It also has good uptime statistics with a 99.95% uptime guarantee. For the last 30 days, WPX’s own site recorded 100% uptime on UptimeRobot  with zero incidents and 0 minutes down.

Customer Service

WPX’s average response time to chat queries is 30 seconds, which is outstanding. If you have ever used chat support before, you will know too well how tedious it is to hang around waiting for a response.

It is undoubtedly the fastest and most helpful I have come across.

I recently sent a query to support, and they read my message within 29 seconds and sent the first reply within 37 seconds. That’s seriously impressive! They even offered to install my theme and plugins for me for no extra charge.

Best of all, if you have any issues with your site, a member of the WPX support team will actually fix your site for you! The support team is professional and friendly, and they’re around to help 24/7, 365 days a year.

Things the support team can fix for you free of charge include:

  • Setting up redirects
  • DNS settings changes
  • WordPress installs
  • SSL with HTTPS redirects
  • XDN setup
  • Debugging
  • Malware cleanup
  • Site migration
  • Speed optimization

WPX gets rave reviews on Trustpilot, with an impressive 4.9 out of 5 stars from over 3,000 customer reviews. They are going above and beyond in customer service.

Unfortunately, WPX doesn’t offer phone support, which I know some people like. However, they seem very efficient at solving issues quickly through their live chat system, so this doesn’t appear to be holding them back. It’s clear from the reviews that customers are more than happy with the support on offer, so I wouldn’t necessarily say the lack of phone support is a downside.

Is WPX Easy to Use?

Yes. The good news is that WPX hosting is incredibly easy to use, making it a great choice for beginners and experts. The user dashboard is intuitive to navigate, so it’s easy to find what you’re looking for.

Moving your WordPress site from another hosting provider to a WPX hosting account is easy too, as the support team will handle absolutely everything for you. Site migration is completely free, and there is no limit to the number of sites the WPX team will manually migrate over for you.

The fact that it’s a managed WordPress service means you will never have to worry about updates, security, and backups. Pretty much everything is taken care of for you. If you run into any issues or have any questions, you can rely on the customer support team to get you sorted as quickly as possible.

If you have a query you don’t need to contact support for, you can usually find the answers you need in WPX hosting’s comprehensive knowledge. Here, you can find answers to frequently asked questions, walkthroughs, and tips on everything from payments and billing to managing your email service.

WPX Review: The Pros and Cons

As with everything, WPX hosting has its own pros and cons. It’s important to note these and see if anything in the cons section could be a dealbreaker for you.

Pros:


  • Unlimited SSL Certificates
  • Super fast page loading speeds
  • Free site migration
  • Free daily backups
  • 30 seconds response time for support
  • 99.95% uptime guaranteed
  • Free malware removal
  • Tight security
  • Free email service

Cons:


  • No free domain with hosting plans
  • The email service included is very basic

WPX Review: Pricing

WPX offers three main plans for WordPress hosting.

  • Business – $20.83/month, billed yearly. This plan includes up to five websites, 15GB storage, 200GB bandwidth, 1 GB RAM per site, 3 PHP workers per site, and 1 CPU Core.
  • Professional – $41.58/month, billed yearly. This includes everything from the business plan to up to 15 websites, 30 GB storage, and 400 GB bandwidth.
  • Elite – $83.25/month, billed yearly. This plan includes everything from the professional plan plus up to 35 WordPress sites, 60 GB of storage, and unlimited bandwidth.

WPX also offers WooCommerce hosting, which starts at $29.17/month for one website.

Domains are not included in hosting plans. However, you can register them separately with WPX for as little as $13.99/year.

WPX Review: The Verdict – Is it Worth The Money?

Overall, yes, we would absolutely recommend WPX hosting. It ticks all the boxes regarding reliable and fast hosting, outshining many other managed WordPress hosts by far. The customer service is second to none, so if you decide to go with WPX, you can be sure that it will be a stress-free experience—your site will be safe.

WPX can also handle high volumes of traffic, so it’s a great choice for established and growing sites if you’re unhappy with your existing hosting provider. You won’t need to worry about how to migrate your site over, either. The WPX support team will handle absolutely everything for you.

It’s a no-brainer, really.

The only downside is the price tag. It is a bit more expensive than some of the other hosting providers, which may make it unaffordable for small businesses and newbie bloggers who are just starting out on a budget.

However, if you can afford the slightly higher price tag, then WPX hosting is absolutely worth the money.

WPX Alternatives

However, if, after reading this WPX review, you’re still not sure if it’s the right choice for you. Here are our favourite WPX alternatives to choose from.

Chemicloud

Chemicloud is a fantastic option if you’re looking for cloud hosting that’s reliable, fast, and super affordable. With plans starting from just $2.95/month and a range of plans to choose from, including shared hosting, WordPress hosting, reseller hosting, and VPS hosting, it’s the perfect choice for beginners and professionals alike.

Check out our in-depth Chemicloud review to learn more about what’s on offer. It’s definitely one of the most affordable hosting companies around right now.

Chemicloud offers a 45-day money-back guarantee, so you can try it risk-free.

BigScoots

If you’re looking for hosting for high-traffic sites, you will definitely want to check out BigScoots.

BigScoots offers site-specific management, monitoring, and 24/7 support, so you can rest assured that your site is safe.

BigScoots has a 45-day money-back guarantee.

Iridium hosting

Iridium came second place in our list of Godaddy alternatives thanks to its super fast speeds and fantastic customer support.

Price-wise, it’s fairly similar to WPX, and one of their highlights is that not only will their support team transfer your site over for you, but they will also install your chosen theme, along with plugins as standard. You won’t find many other hosting companies that will do that for every customer!



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